To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. on 06-03-2023 18:47. Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. My ntlworld. Forum Member. com emails aren't coming through on my samsung s20 phone. If you are not the main holder and are using a My Virgin Media sub account you will need to contact the main account holder. I type in the username and password but this request just keeps coming back. That will take you to the relevant "My Virgin Media" account for that email address. When you reset a VM email password that password now only allows you to access the relevant Webmail account. Sign In to My Virgin Media, a. How can I do this? - 5299558. Virgin Media has crashed this morning, leaving users across the UK unable to access their emails. Since yesterday afternoon I can’t. com. com email address. on 12-01-2023 17:29. If the ntlworld email address is not being recognised when you try to log into the My Virgin Media account using it then it may indicate that it is an orphaned email account that is in the process of being deleted by Virgin Media. that is sky I posted this question as evertime I try and search for a solution it says contact your internet provider. Step 1: Click on the File tab in the upper-left corner of the Outlook window. uk. uk. virginmedia. If they are still there how do I see them and change password from the master account login? Update Settings> Account Details and then click on the link that says 'Manage other My VirginMedia Accounts'. virginmedia. Devin. even went after my PayPal. That will still take you to. ntlworld. I have had ntlworld email address for years. To recover your email address we need your account number, area reference and date of birth. My ntlworld address and mail box still working fine. @blueyonder. * Call costs may vary. CoenobyNtl e-mail in Email 5 hours ago; Email - cannot access ntlworld address in Email 7 hours ago; Ntlworld email account hacked in Email 14 hours ago; No welcome email in QuickStart, set up and connections 18 hours ago; Email locked in Email yesterdayJust pop in your registered email address and your Virgin Mobile number below and then follow the instructions to reset it. I have attempted to speak to an agent via chat and gotten no response. Hi Pete. When i try and use my iPhone to access virgin mail, via web mail, it gives a pop up , do you wish to download appsuite. A few weeks ago, I could only access my emails by going through 'onedrive' and then clicking on 'outlook'. Incoming and outgoing servers have changed to virgin and look correct. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. If its linked to your current active account we should be able to re set this for you. So I followed the instructions after logging into my virgin media account -> Account Settings -> Virgin Media Mail Settings -> Generate New App Password. Virgin Media. Follow the step-by-step guide to take backup of Ntlworld webmail account. com. Old ntlworld email addresses, unable to add secondary email account to any new device thelawman999. The domain name @email. macbook pro (MacOS Ventura 13. When the account is up and running after downloading all your folders, you can right-click on the POP3 account name in. 6 - 6. com email address to different Virgin account. The Virginmedia email system is clearly broken. I am unable to log into my ntlworld email account. Email us at consumer. all my folders have disappeared. For sometime now, VM have been. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. We have followed the whole process, try to put the. Customize your sync settings in the Mail app ( Settings > Manage Accounts > select the desired account. This can and does affect all the domains listed above. 5 Setup: Four e-mail accounts, three are IMAP and one is OWA based. During the past 4/5 days, we have been receiving emails (including the usual one regarding hacking your pc, we've watched you enjoy adult sites, we have your email and password etc), and also texts, where 'hacker' has been trying to reset passwords etc from various sites & apps. in Email Tuesday; NTLWORLD unavailable on Outlook in Email Monday; all my . If you click on "Learn more" you might find something useful there. com email account in the "Password" field. ntlworld. My ntlworld. Solved: I have a few . I contacted Virgin who changed my password and got me back into my account. While the majority of customers have been virgin. BT ID or Email address. 2) Once you have pasted it into Word, replace "Username" with your full Virgin Media / Ntlworld email address, and. I can neither send or receive emails. Joining in. Promise. Change the password to something you have never used before and leave it 20 minutes before trying to log into the email account to give time for the update to propagate round all the VM email servers. This post looks at one of the reasons for this. So go to My Virgin Media and sign in with the ntlworld email address that you want to change the password for. Behavior: When viewing "All mail", and tapping on an e-mail, it shows From: and To: fields. Thanks. com email accounts do t work. BBC News - Virgin Media email service users suffer lengthy failureHowever, there is another complication. Log onto incoming mail server (POP3): The operation timed out waiting for a response from the receiving (POP) server. Get the latest on customer exclusives and sort out admin with ease. Around 85% of those were from customers struggling to access emails, while the remaining amount had no broadband or any services at. NTLWorld email access. hi Megan i have taken screenshots i'm trying to login with the primary email, i'm not sure if i'm using the right password because even though this email address works in my client its stored in the clients password manager. lw01. and enter the following where username:password is replaced with your email address and password, i. it asked me to sign in again the other day and now i cant get back onto it. I called Virgin Media today, they were unable to help as they said it wasn't a virgin media issue and put me through to Virgin Gadget Rescue who informed me the solution was to go into My Virgin Media, select Account Settings and generate a new App password, this then let me log into my 3rd party mail client on my. com email address for years. @iqbalq wrote: Hi all. My Virgin Media, making managing your account easier with all your information in one place. It's a @ntlworld. Hi, I haven't been able to access my ntlworld email account for the past few days. Instead log out of that account and then try to log into the Ntlworld email address via this link. The outlook mail programme seems to work ok but I am trying to future proof against the possibility of the ntlworld servers being decommissioned. My account had been suspended due to suspicious activity (I had a number of phishing emails come through which I forwarded to "phishing. However I can't get my ntlworld email to work on new phone. . com alias emails associated with my main account, one in particular isn't used often and Ive forgotten the - 5372934. Just so some may see this, it seems mine works better for my second account if I log in from mail. Randomly it's not receiving any emails. Hello there I have an old ntlworld email that I can't log into anymore. Select the account concerned and then click on Change to the right of password if a primary account or View/Change then change to the right of password for. Thank you for reaching out. changing the password changes the account login password. So that part should now say something like " youremailaddy@ntlworld. Forum Team. Any advice welcome. Working hard to help connect the nation, shop our offers and order online. Natalie_L. Hope someone can help, and I'm on the Vodafone network. 1) - mail is NOT accessible using Microsoft Outlook ( deleted, reinstalled, still fails), but it IS accessible using Apple mail. com website but now this is no longer possible (for the past week or so). You can find them below or by viewing them in your Outlook. com email address but i still had access to receiving emails. When I try online it says “oops! We can’t find the page you’re looking for”. Three accounts all using the @ntlworld . Options. When I go to my virgin media page to log in, it says incorrect email or password, and when I click reset password it doesn't recognise my email. 3. com Outgoing Server: smtp. Networking and WiFi. In response to Kain_W. Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black. So I can have a look into this for you, I will be private messaging you. virginmedia. uk. Dad has no idea what his password is! On the View tab, select View settings. . Everytime I try and sign into my account (Cust for over 25 years), it says please enter a valid email address. Unable to compose, reply, forward or delete emails in Email yesterday; Password for outlook in Email yesterday; Broadband wayleave contract in QuickStart, set up and connections yesterday; Anyone had any problems verifying email for My Virgin? in Email yesterday; ordered wifi pods through whatsapp but had no confirmation/email in Networking and. Contact support. The default address was switched - independently of me - to an old virginmedia. That will take you to the relevant "My Virgin Media" account for that email address. Dad has no idea what his password is!On the View tab, select View settings. This post looks at one of the reasons for this. 4. Click the Add button, and select the mail option. To delete all the messages in a Deleted items. I've searched the forum but unfortunately haven't been able to find the answer. Logged on to Virgin Media and couldn't change my password as my email address was "not. The sad thing is that if VM had complied with their own Terms and Conditions they would have deleted these old ntlworld email accounts 90 days after your previous. You can plop them in separate folders if you want but that way you don't need to set email clients to login to various different servers. We have tried changing our password in My Virgin Media but this has not resolved the issue. com :Y54kpX5g: curl -v smtps://smtp. @claresteve2. So I've been doing some further digging. On the right side select other users. comblueyonder. com, @ntlworld. I have been using this email address for over 20 years but I can no longer log into my settings to change my password. @virgin. For example, if you use the same password for multiple accounts, you're at greater risk of your accounts being compromised. The route to App Specific passwords is now. The primary has been hacked and I was advised to change the password. That suggests that ntlworld email account was set up under a previous VM broadband account, Does that ntlworld address show up on your current My Virgin Media Account under "Manage other Virgin Media Accounts". co. It's been at least 15 years and I wonder what I might be missing in terms of old online friends maybe attempting contact. If you are still a customer then call Tech Support and they will help you get access to your email account. We strongly recommend you use a. We normally access our emails via Windows Live Mail but have also. To add an account, select Add Account , select a suggested account from the dropdown menu or enter a different email address, and select Continue. However, I deleted all my e-mails. Ntlworld. BUT when i login as my parents virgin account (the original home address prior to me moving to a new house/new account) I can access my. " Select "See all settings," "Accounts and Import" and then "Add a mail account. This was created decades ago before Virgin existed. com My ntlworld. How to manage my email account | Virgin Media Help Take us with you in four easy steps. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. com Your Name: Joe Bloggs Email Address: [email protected] User Name: joe. . Here you’ll find all the help you need for Virgin Media related problems and issues. On the right side select other users. " The fact th. com or blueyonder" etc. Id be grateful for any further adviceOnce you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. . com secondary email,. in Email a. Just updated my VM email log in details & now logging in via secondary email. This suggests to me that the recognition of the email address is the issue. I can’t get into my ntlworld account. Sign into the account here:. Select the one you need to delete and click on “View/change” on the right hand side. Phone: iPhone 13 / iOS 15. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Enter the 6-digit Apple Verification code sent to your Apple device. com email. Step-2: Enter the Ntlworld Mail login details. Email address. ’. I just want the email address deleted. i just want to access my original ntlworld email account via outlook. Please look out for the PM. A member of the VM Forum Team staff should be able to check further when they reach this thread in a day or so. BT. ntlworld. If one of the accounts was in someone-else's name it would not be possible to switch the Ntlworld address over. Is there a way of getting a notification sound when an e mail arrives in the inbox. Create a password that's a brand new and secure and has never been used on this account before. However your VM email address itself will not be changed. co. Hi Community, I had to leave Virgin Media in 2020 as we moved home and they didn't provide services in our new area. Virgin Media has gone down for hundreds of customers Credit: PA. I have left my primary NTLWorld email pretty much untouched for years now, - 5275502. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe; Mute; Printer Friendly Page;. Reply. Choose the appropriate File Naming option. com offers email hosting services for all your email needs. com email address. Have been locked out for a week now. And I don’t get access to my emails anymore and most of them are. Customers are increasingly coming on the Forum's after having email accounts locked/deleted. I can't seem to log in though. NTLWORLD. VM say they have made that change to improve the security of VM email accounts. Get the latest on customer exclusives and sort out admin with ease. The Virgin Media help instructions said I had to create another email account on a non virgin platform so I did, on Gmail. The advice I offer is my own and does not represent Samsung’s position. I have only recently upgraded to Outlook 365, previously using a standalone Outlook version with POP 3 incoming/smtp mail using the ntlworld severs. This is proving to be impossible - I can't even received my ntlworld emails on outlook. but I was a customer of ntlworld and then virgin media for years and years and I’m not now. Also, just to note. champions@theguardian. I am trying to log into my email account via another route in case my mobile has been cloned. Once you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. I haven't yet had the opportunity to progress any further at the moment as both me and my wife have been smitten with the dreaded Covid virus, my wife has also been in hospital with diabitis, the kitchen freezer baled out (we have just bought a replacement) and, to cap it. My 93 year old father in law has an active email address ****@ntlworld. Click the Sync button in the Mail app, at the top of your message list, to force the app to sync. I can send email from these android devices but not receive. That result adds further evidence to suggest that the Ntlworld email address is indeed in the process of being closed down as it should be 90 days after the host VM broadband account is closed. mail2web. Couldn't verify account. Also, just to note. All Rights ReservedHi 1uparcade, Thanks for using the forums to get this issue with your Email looked into, I am sorry if this has been causing some frustration. Help > Create new Email address >. Solved: I've had an ntlworld. Both my wife and I still send and receive emails using ntlworld email addresses. Mark as New; Bookmark. Networking and WiFi. co. BT. blueyonder. Since 16th June email dried up, nothing since. There was never any symbol for accessing 'Outlook' direct. . ntlworld. _____I have an old ntlworld email address and use through outlook. iPhone Mail App no longer shows which email address an email is sent to on some emails. When you get to that page there is a link to. To set up your email account on macOS or Windows, first download and install the Postbox desktop email app. So i need someone to migrate just the email account to my new account. in Email Thursday; NTLWORLD unavailable on Outlook in Email a week agoCheck your email from anywhere in the world. The account works fine on the email app on my phone and I can still send and received emails, but unable to log in via the website. I have been able to log into my Virginmedia account and change my password, but the hacker still appears to be able to access this email address and move messages received from eBay to the deleted items folder. the ntlworld email doesn’t now appear as an option anywhere. I truly appreciate your time and help, I know you could be doing other things in retirement than helping others here, so thank you again. I was using it at the time. " - using pop3. The password change will only affect the specific email address that you are signed into. However it’s a good idea to set up an email redirection during that period, and clear your emails and folders out so you’re ready after the 90 days. Login into your Virgin Mobile account and unleash your mobile’s full potential. 1) Copy the following line of command text and then paste it into a MS Word document (or which ever text editor you prefer) so that you can edit it. com. I currently use Gmail to access them but I. Step 3: Enter your new email address and click Connect. My ntlworld email suddenly stopped working on my phone saying the password needed to be re entered. emails no longer being received. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. I would really love to be able to get back into my ntlworld address from when I was 13. Blue Yonder Users: Open your 'Gourmet Society' email. to see if you are affected, send 10 numbered emails from your ntlworld account using outlook express or similar email client (not webmail) to your own ntlworld email address and see if any or all or some get there to your inbox. on 05-08-2023 09:08. basically when i log into my normal virgin account, i get the 'Your mailbox is unavailable' message. "I cannot log into the secondary email as a separate MVM account - it doesn't recognise the password. Suddenly, and for no apparent reason, I have begun to receive this message when I try to download or send e-mail messages. Just updated my VM email log in details & now logging in via secondary email. VM have recently changed the way you access VM Mail via third party apps such as Thunderbird. Options. Last click on the Backup button and successfully perform the conversion. In the “Check mail from other accounts” section, click “Add a mail account”. I have forgotten my password for NTL World email account. My old ntlworld account has been hacked. So we can investigate this further for you I've dropped you a PM. ntlworld. in Email an hour ago; Need to choose 3rd party email address to login in Email 8 hours ago; ntlworld. com but we could still receive email. It just stopped receiving emails on Friday and I’ve only just worked out that I can’t get in it at all and it appears to be gone. com mailbox, which would also require you had an address ending in @outlook. com email has been hacked and I'm no longer with Virgin Media & can't login in Email Friday; Need help with VM email client, for Family emails, on Firefox. As it is a deleted VM broadband account we can't log into the email to request a forgotten password either. In that case when you sign into your webmail account you have to enter that non VM email address (rather than your VM email address) as the username. The operator’s official fault. 14 kudos Orphan Email accounts IntroductionThis information applies to all four Virgin Media Email domains. I need to get rid of my NTLWorld email and my Windows for the last x amount of years logs in with my NTLWorld account. . They can then look to update the contact information on the account to a different email address for any future correspondence. changing the password changes the account login password. My main reason was that it was getting loads of spam and I wanted to start with a clean [email protected] secondary address I set up years ago but never used. NikTheGeek. . 15 GB of storage, less spam, and mobile access. Why can’t I log into my Ntlworld email? Re: Can’t login to ntlworld email If the address in question is not the primary one for the account try: go to My Virgin Media > My Profile > Manage accounts. Click on the Login Button. com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. I use Windows Mail to access my ntl emails but as only the most recent mails are saved there, from time to time do need to log into webmail to find historical mails. This worked and gave me a new auto generated password which works fine with my gmail email app. Dialled in Options. Kind regards, Chris. - i dont need to do this. The email address has been linked to a long-standing and active Virgin account so should not have been orphaned. Although it's not the only one. I recently reset my computer and the auto login to my ntlworld. I have copied and pasted my new Virgin media PW into the incoming mail server password space but the. uk to sign in, we’re asking you to update it to a third-party email address. My Virgin Media makes managing your account easier with all your information in one place. How can I sort thi. " - using pop3. Follow the on screen command. To access your. I can’t log into Virgin Media, because it doesn’t recognise the email address. If you do want to let your client handle it you still really only need one outgoing SMTP entry no matter how many incoming you have. When the password is requested, select the option ''forgot my password'' below. Forgotten your login details? Keep me signed in. The person who has accessed my account. bloggs3 Password: whatever you use to access your email addressPromise. All the emails I have received and previously filed elsewhere have been duplicated into my inbox, along with new emails into my junk box (233 emails. If it’s a secondary email address on your account, simply go into Manage Accounts in My Virgin Media, and delete it from there. 6 - 6. This will take you to your Virgin Media web mail inbox. 2) - mail is accessible using Apple mail. I called Virgin Media today, they were unable to help as they said it wasn't a virgin media issue and put me through to Virgin Gadget Rescue who informed me the solution was to go into My Virgin Media, select Account Settings and generate a new App password, this then let me log into my 3rd party mail client on my phone. Sorry. To confirm, can you log into your secondary email account? ^Martin. Ive been also having problems with ntl accounts. Now you need to sign into the MY Virgin Media Account for that secondary email address. Outlook keeps asking me to log onto "pop. com. com. Common problems are entering your full email address as the username or using the webmail username instead of the email login name. uk and @virgin. Sign into the account. I would greatly appreciate any help you can provide in urgently removing our old email accounts. I use this email for everything and so I’m very concerned. I will try again! Is there anyone who can help. Log-in email address . We would like to show you a description here but the site won’t allow us. com failed. com account to Outlook or another mail app, you might need the POP, IMAP, or SMTP settings.